If it gives you any error message contact HP Phone Support for further assistance.

Immediately press the f2 key repeatedly, about once every second, until the UEFI menu opens.

I would first recommend you to perform hardware diagnostics on the GPU. I see that you have performed almost all the troubleshooting which you can try to resolve the issue. I will glad to help you with your HP Pavilion Desktop - 550-035z CTO.Īs I understand that you having AMD Radeon R7 M260 graphic card related issue. I would like to take a moment and thank you for using this forum, it is a great place to find answers. Has anyone found a solution for this? Or have I basically paid extra to have a better graphics card, which can never be used? No matter what game, no matter how high or low graphics, the laptop uses only the R5 - no matter how low FPS. Disabling the R5 (still does not use R7, but drops FPS to 1-3) Re-installing the Windows 10 from scratchħ. Putting everything to max performance from Windows power savingĦ. Putting everything to max performance from AMD Settingsĥ. Using latest AMD Radeon drivers from AMD websiteĤ. Using latest AMD Radeon drivers from HP websiteģ.

Updating BIOS with latest BIOS from HP websiteĢ. No matter what program or game I'm running, the laptop never uses R7 M260, but just runs low FPS with the R5.ġ. My HP Pavilion has integrated AMD Radeon R5 (Primary) and AMD Radeon R7 M260 (linked). I've seen plenty of people having the same problem, but did not find anything that would have solved my problem.

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Amd radeon r7 m260 windows 10 problem